Our small business thrives when we provide more-than-expected customer service and when customers leave positive reviews about us online. Most people search online for confirmation that a small business they are thinking of doing business with has a great reputation. When you leave a review online for us, you help support Bill’s Heating & Air Conditioning and you help others call us for their heating and air conditioning needs! Thank you in advance for taking the time to write a review.
For service or repair call (402) 477-3171 or fill out the Contact Form and we will get back to you!
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Tim was very knowledgeable, and took care of our system as if it was his own.Services: HVAC duct & vent cleaning, A/C system maintenance, HVAC system maintenance
Always enjoy the person who explains what’s gonna be done and then tells you what’s been completed at the end of the job. In addition, TIM was very personal, friendly got the job done in a very timely fashion.Service: Heating system… More maintenance
I have used Bill’s HVAC several times including the installation of a mini split system for a garage. Recently I had an issue with the heat not working properly on the main HVAC system. They responded within an hour and quickly diagnosed… More the problem. The service technician was professional and quickly took care of the problem. I have a maintenance agreement with them and all the technicians have been friendly, professional and reliable. Very pleased with both the office staff and technicians.Services: Heating system maintenance, Repair HVAC, HVAC system maintenance, Heating system repair, Ductless heating & A/C services
Excellent excellent help and customer service. Always feel they have me as priority. Very knowledgeable, professional help. highly recommend.Service: Repair HVAC
I personally know the owner of Bill’s Heating and Air (Todd) who is a great guy and very knowledgeable about his business. This company installed a new furnace and A/C at our home about three years ago and we have been very happy not only… More with the product but also the service. I had to call Todd on a Sunday about an issue with our furnace and he had someone out to our acreage first thing the next morning. My wife and I highly recommend this company.
Absolutely the best heating and air company to work with. Mike is genuine and all the techs were professional and took perfect care of us when our furnace went out. Cannot recommend them enough!
We had our heat pump replaced by a company selected by AHD warranty. It simply did not run correctly. They came out three times and could not solve the problems. We called Bill's for a second opinion. Tim came out, diagnosed the problems,… More and fixed them for us. Yay! Tim was very nice and professional. He walked me through the repairs and provided problem-solving solutions.
Would recommend Bill’s Heating & Air Conditioning. They were responsive, easy to contact, and showed great customer service!Service: HVAC system maintenance
The technician was really friendly and professional explained everything he was doing and how it worked I will definitely call bills heating & air-conditioning again when.needed highly recommendService: Heating system maintenance… More
Grateful for their quick response on. A Friday, coldest day of the year just before Christmas! The gentleman who came was very professional, honest and didn’t charge an arm and a leg. I would definitely use them again!!Service: Heating… More system repair
I recommend Bill’s Heating and Airconitioning for both repair and new installation. In my book they are the only people to go to.Service: Heating system repair
The technician was nice and professional and did the job quickly. The cost of the part needed and labor involved seemed outrageous. 30 minutes to install a $40 part for a total cost of $360 seems outrageous. I’ve installed this type a… More part before on my other house and it is super easy and that why I believe the cost for this repair was outrageous.
My family and I have used Bill’s Heating and Air for years. Last year, we had our old heater and AC systems replaced entirely. Since then they’ve performed routine maintenance on the new system. They are always professional and provide… More the best value for our needs. Highly recommend.
Great customer service, they inspect out unit for 3 years after installation. They have always shown up and did a great job explain the process. I would highly recommend Bills heating and air!
We had Bill’s, install our AC and furnace unit a few years back, as they were recommended by somebody. They were very professional during that time. We called recently for an annual service appointment, and the tech that responded was very… More professional and polite. He was awesome, and we requested him during our future spring visit for services. I would highly recommend Bill’s for services of this type.
We;ve been using them and their predecessor company for over 35 years, and have been happy through many years. Always good, prompt service. Very knowledgeable techs who will take the time to explain what they are doing, and what we could… More be doing to improve our outcome. I recommend them without hesitation.
Tim showed up within 15 minutes of me calling their office and was great to work with. He fixed our issue and gave me tips on how to prevent this from happening in the future. Highly recommend!
My air conditioner unit stopped working on a holiday weekend! 🙄 The unit malfunctioned due to a BUG which had crawled into the power source and blocked connection. Nothing wrong with my equipment thank God but an extra expense caused by… More a bug. Bill's Heating and Air was so good to me. They were very responsive, polite and showed up within an hour. The tech even took a photo of the offender and showed me. My house is cool again. Thank you so much!
I am so thankful to Bill's for promptly returning my call and setting up an appointment the next morning. My AC went out and it was unusually hot in May and my house was 91 degrees. More then I could take..they gave me estimates within… More a couple hours and said they could install a new AC as soon as the next day. That was a game changer. Curtis U. was so professional and courteous and so friendly they showed up the next morning told me how long it would take and they were done right on time. The install guys Curtis journeyman and Brandon H. were thorough and professional and just did an amazing job. I have and will continue to recommend Bill's to everyone your team is fantastic thanks for helping me cool down.
The company I’ve used in the past had a 2 week backlog for A/C service . Gave Bill's a chance and they were great. Troy did an excellent job, identified the issue and resolved. He provided insights on some questions I had. I thought… More the cost was fair. I will definitely consider Bill’s when I replace the 21 yr old system in my home later this year.
I want to thank Bill's for getting to us so quickly. Our furnace was not working and they got to us by the end of the same day. Troy was very professional and knowledgeable. He took the time to explain to us what was wrong with… More our furnace and our options for fixing or replacing it.
Troy performed the annual service of our furnace and then took the time to thoroughly explain what he had done and the current condition of our unit. He answered all of our questions and explained the advantages of the Silver Service Plan.… More We are extremely pleased with his expertise and his courteous professionalism.
My name is Theresa J., I am the Tennant of Dave Albers. Troy was right on time. He was very Personable & Professional. He was able to determine the issue immediately. He took the time to explain the issue to me. He did a complete maintenance… More check and cleaning of the unit. He replaced the filter and took the time to educate me about the proper filter to use and why it was important to use this specific type of filter. Thank You Bill's Heating & Air Conditioning! And THANK YOU for sending Troy!
Bill's Heating always does a very through job with their maintenance and takes the time to explain things. I have used Bill's Heating for maintenance and repair for my furnace and air conditioner since 2003 and have always been… More happy with them.Services: Repair heating system, Heating maintenance, Install heating system, AC maintenance, Repair AC
Technicians very professional and explained what was done. Explained the maintenance program, where improvements will be needed in the future on our main furnace, and the general state of our systems.Service: Heating maintenance
Charged over $900 didn’t fix anything…tried 2 times to fix problems…told it was faulty condenser..wrong...was a simple loose leaking connector..wanted $2,500.00repair… another fixed for no $$$ just tighten connections….Services: HVAC… More system maintenance, Repair HVAC
After struggling to find a company to install new furnace and ac, we were so thankful to find Bill’s. Todd answered all of my questions after coming out to see what we needed. He helped me save money by using the right units for the size… More of our home. The crew that Installed both units were fast and efficient. Professional and left the area very clean. We would highly recommend them to anyone looking for HVAC help!
Right from the start everyone was so nice and professional, I felt like they made me their priority. From the office personnel, salesmen, the installer 's were all wonderful. I would highly recommend Bill's to anyone.
Air conditioner went from working to blowing hot air during one of the hottest weeks in the summer. The tech (Troy) came out, identified the issue, fixed it, and got us going again. Super professional, thorough in his explanation, and courteous… More even with our dog following him around the house! Highly recommend.
Troy was so knowledgeable and very helpful with helping me diagnose my ac problems and find an affordable solution. Thank you so much!Services: AC maintenance, Repair AC
Very prompt and reasonably priced service. Have used Bill's for over 25 Years and wouldn't use anyone else for my HVAC needs. This is a Business you can trust.Service: HVAC maintenance
I had my AC go out 2 summers ago on the hottest day. Bill's came the same day to take a look & recommended a new system. They got the new system ordered & installed in 1 week! I was extremely happy with the speed of service… More & the advice they gave on which system would be best for my home.
Very happy with the service provided by Bill's team. Our technician stayed late to make sure everything was completed before the weekend. Would highly recommend to anyone!Service: Install AC
Technician was on time. Explained diagnosis, performed repairs timely and left working areas the same as found. I would recommend Bill’s Heating and Air to anyone looking for service and will use again in the future.Service: Repair… More AC
Bill's always does first class work. Knowledgeable repairmen, and never push an unneeded repair or replacement.Services: Install AC, AC maintenance, Install thermostat
The tech was very prompt and very thorough and explained exactly what was needed to proceed and gave the recommendation of action. It was easy to decide what to do because of his professionalism and responsiveness. I will definitely consider… More using him again if it isEver necessary... sent to other property not owned by me but for my sister where she was renting.
Great company! Highly recommend! I needed them to look at a furnace unit that had hail damage and they were prompt in getting back to me and arriving on site and doing the inspection that I requested.Services: Heating maintenance, AC… More maintenance
I LOVE the fact these people use American-made American Standard products, plus they did an exceptional job. The atmosphere they generated was positive and can-do and they cranked through a brand new HVAC install in 4+ hours! Cleaned up… More well, carried away the debris and even took the time to explain the thermostat and coach me in using the app!
Today Troy came to see if he could solve the mysterious problem of the fan running overtime. Turns out the filters we have been using have too high a MERV rating, causing the system to overwork.
Problem solved.
He also found a gas regulator… More valve that needs to be replaced. Part ordered.
Friendly, efficient, knowledgeable. You can't beat that.
Thanks Troy and THANK YOU Bill's for being the best and bringing your "A Game" to everything you do.
Rapid response, professional tech who explained what he was doing. Walked me through operation of the new unit. Would recommend them to family and friends.
I was glad to give this company a great review three weeks ago after a nice man came to my house and seemed to be programming my rather complex thermostat so we wouldn't be sweating at night and freezing during the day. However, now… More that the weather is not so comfortable, it seems that the job was not done correctly. My family is back to our original dilemma. When I called to ask them to come and really take care of the problem, they wanted to charge me another 90.00, saying that there must be something wrong with my thermostat. They should have been able to tell that the first time they provided "service."
I have used bills heating and air for maybe the last 20 years personally gor my home and for my rental houses. The team at Bill’s‘s heating and air is nothing but amazing and they do operations old-school way of making sure everything… More is done in the right time and letting you know how your system is working giving you options for any repair that currently is needed and then also forecasting down the line you may need to replace this such as a dehumidifier and know that everyone is on a budget and you are always their First priority.
I highly recommend you choosing bills heating and air for your next service needs.
The technician provided a thorough maintenance inspection on our furnace. He also addressed my questions and concerns that I had concerning the efficiency of our unit. We found him courteous and knowledgeable of his craft.
Service was excellent. The service technician was on time, very courteous and did an excellent job. I would have not reservations about using Bill's Heating and Air for repairs in the future.
Good company. Service staff are friendly and professional and knowledgeable. Office staff are too. We have used them for years in several different houses and always happy with quality of service.
Woke up Friday morning with no heat. I emailed Bill’s with our issue before business hours. Beth called shortly after opening and Troy was at our house right after lunch. Troy was professional, knowledgeable and communicated the problem… More and possible solutions. We will work with this business again.
We had a great experience with Bills Heating and Air! They installed a new furnace and AC for us and everything went great! The owner, Todd is very knowledgeable, friendly and easy to work with. I called multiple other companies in town… More for estimates, but choose to go with Bills because of their reasonable pricing and excellent customer service. Highly recommend!
Very hot weekend and my AC decided it was done. Called National Furnace and AC. I would not recommend them. Called Bills, they got someone
Scheduled right away. Kept me in the loop about what he was doing. Very nice. Been 2 weeks, my… More AC is working amazing. Save money and time call Bills first.
My husband made a last minute call to fix our air conditioning, and they came out right away, very nice and professional, fair price, and genuinely seemed concerned about doing an excellent job.
Our air conditioner completely shut down in what so far has been the hottest June on record. We called 4 different a/c repair companies & after another 24 hours past not 1 got back to us. Called Bill's & they said they could… More put us into the schedule but it could be up to a week. At this point we had no choice & then a few hours later we got a call from Beth saying Troy was on the way. We're are now cool & comfortable now! Troy did a great job by explaining the problem & costs to repair. We are very impressed with Bill's service & professionalism.
Our air conditioner completely shut down in what so far has been the hottest June on record. We called 4 different a/c repair companies & after another 24 hours past not 1 got back to us. Called Bill's & they said they could… More put us into the schedule but it could be up to a week. At this point we had no choice & then a few hours later we got a call from Beth saying Troy was on the way. We're are now cool & comfortable now! Troy did a great job by explaining the problem & costs to repair. We are very impressed with Bill's service & professionalism.
A great company and Troy is a great technician. I wasn’t oversold on products or services and it was a great value for the price.Services: Heating maintenance, HVAC maintenance
Troy was prompt, courteous and competent. He was one of the best in home service technicians that I have ever dealt with. Troy represents Bill's Heating & A/C well!
Shelly was very friendly answering the telephone when I called in for ac service. Troy the service tech explained my a/c repair options, and after I approved the repairs, Troy fixed the system very quickly.
I have gotten nothing but GREAT service from Bill's Heating & Air! Everyone is extremely friendly and knowledgable. The cost of their maintenance program is of great value. I highly recommend!
The technician arrived by 8:30 a.m. on the morning that I discovered my furnace had quit on a night when it got down to below zero with wind gusts up to 40 mph. He was understanding, knowledgeable, and communicative with regards to the… More issues. He presented the options with support data which helped in making the decision to replace the furnace rather than just replacing a motor. The company delivered space heaters to carry me through the coming cold night without a furnace. All in all, it was as good an experience as it could have been.
Very impressed with the fast, efficient, and friendly service from this company. Technician Brandon was wonderful and did a great job at narrowing down the issue. I thought something was wrong with my furnace but it was most likely my Nest… More thermostat. Even the cost of the visit was a great value for the service I received. Will definitely be using them again. Highly recommend!
Called Bill's and was highly satisfied with their prompt and courteous service. Eric is very knowledgeable and was patient with me asking a lot of questions. I would recommend them to anyone.
We needed help after regular hours. Call back was quick, as well as response. Technician was friendly, professional and knowledgeable. We would highly recommend.
ORIGINALLY I CALLED CAPITOL HEATING TO GET AN ESTIMATE FOR A NEW FURNACE BECAUSE I HAVE USED THEM IN THE PAST. TOOK FOREVER TO GET A EMAIL OF THE ESTIMATE AND THEN AFTER NUMEROUS REQUESTS TO HAVE THE SALESMAN ERIN CALL ME TO ANSWER QUESTIONS… More AND NEVER RECEIVED A CALL BACK, I CALLED BILLS HEATING AND AIR. FROM MY FIRST CALL REQUESTING AN ESTIMATE TO COMPLETION OF INSTALLATION OF THE MITSUBISHI SYSTEM, THEY NEVER MISSED A BEAT. I ACTUALLY WENT TO THEIR SHOP TO SIGN PAPERWORK AND WAS VERY IMPRESSED WITH THEIR OFFICE/SHOP ORGANIZATION. I COULD NOT HAVE BEEN HAPPIER WITH THE 2 TECHNICIANS THEY SENT OUT(ANDREW AND BRANDON). AWESOME JOB!
Very prompt and professional. Curtis visited my house within a couple days to look at and bid the job. I received the bids same day. Once I decided to go with Bill's, within a few days of selecting the unit they had it installed. The… More process was very fast and extremely easy. Pretty cost effective too. The unit has only been running for a day, but I am very pleased with the results. Very clean install, looks good and seems to be working as intended.
Service technician was on time, explaining all that was being done. Asked if we had any questions. He did such a great job that we didn't have questions.
Andrew and Brandon were professionals. They kept me informed of progress and left the place clean...like they weren't even there. This was my first experience with Bill's HVAC and I would highly recommend them. Curtis came… More out for the estimate and was an absolute pleasure to work with. He talked about options and asked questions, was more detailed in the estimate process than the other companies I tried.
Troy was very courteous and knowledgeable. He answered my questions and explained what he was doing as he went. Very happy with the service and will definitely call Bill's the next time I need HVAC service.
I have used Bill’s Heating and Air Conditioning for over thirty years. During those years, they have installed three heating and air conditioning systems in my properties and regularly maintained them for me. Their employees are polite,… More competent, and dependable. I used their scheduled protective maintenance program to get the most out of the equipment they install.
Our Heat Pump had been cleared by the inspector when we moved recently, . Still, we decided it would be wise to have it checked for the winter season. We called Bill's Heating as we had used them before . Brandon was the tech who came.… More He was great. He did everything effectively, efficiently and as promised. He explained everything that would be done and, then, clearly explained what was happening with the system. The system is clearly working better than before his service.
Brandon came and serviced our furnace. Super friendly and professional. Walked me through everything he did on her furnace. Highly recommend Bills and Brandon.
I recently needed my entire furnace and AC unit replaced. From start to finish, the crew at Bill's was courteous, prompt, very professional, and very informative. From their techs (David, Alex, and Aaron) to Mike who handled the bid… More process, to Todd, the President, who even came out to build up the dirt so I could get my unit high enough, the entire crew was great to work with. I was very pleased at the respect they showed me, my home, and my pets. I am pleased with the quality of products they use. There were a couple of small, minor snags in the project but Mike came out and fixed them right away. I very much felt taken care of and respected as the customer and my questions and needs were promptly met and resolved. Very professional company and I will continue to give them my business as needed in the future!
We had David do an evaluation of the HVAC system at a house we are looking to purchase. We could not have had a better, more polite, honest tech review the system. He was on time, had shoe covers on while working in the house, was extremely… More thorough, answered all questions in a manner that was not condescending whatsoever, no matter how elementary the question. He is extremely knowledgeable, and his attention to detail is second to none. We have extremely high standards and David exceeded our expectations, which is no simple feat. Will be a repeat customer of Bill's, so we can work with David again.
I will update this review with a better rating hopefully, assuming this gets fixed. This company showed up, sprayed some cleaner on the outside of our AC unit, then proceeded to charge us $250! Are you serious???? Not only did spraying… More the outside of our AC unit do ZERO to help make our air cold, I feel like we got scammed. As I mentioned, if they come do some actual work for the $250 dollars they charged us, I will update this with a better rating, but for now I don't recommend this company to anyone.**Edit 4 hours later***I spent 1 hour finding a 15 minute Youtube video on how to clean the condensing coils and fins inside my AC unit. After following EXTREMELY easy instructions in the video I pulled our unit apart and immediately noticed that it was disgusting. So now I'm curious, WHAT EXACTLY DID I PAY $250 for???? A service call??? If I could, this would be a ZERO star review. If I can get my money back, you can bet, I will NEVER call this company again for ANYTHING. Bunch of Scam Artists in the HVAC industry these days, your better off learning how to do it yourself. I am thoroughly unimpressed with the unprofessionalism here. Simply Outrageous....
Shelly was friendly over the phone and super quick to get a service tech out to our office. Troy came out to our office that same day. He was knowledgeable and quickly identified a difficult problem in our A/C unit. He fixed the problem… More in no time! We and our patients thank you! Would highly recommend.
The team from Bill's does excellent work. We've been contracting with Bill's for 18 years as they do our annual furnace and A/C maintenance check. They're always courteous and always on-time. They clean up after themselves… More and are always careful to not walk on your carpet with dirty shoes. David is the tech that comes for the maintenance checks and he always explains things thoroughly in ways that make sense. We recently had a new A/C & Furnace installed and the team did a wonderful. They even swept my garage and pulled some weeds around my outdoor unit.Alex was the lead guy on the project and his customer service is excellent! He explains everything well and always makes sure your questions are answered.
David is very knowledgeable and very pleasant and friendly. He explains things he is doing and very happy to answer questions. David has serviced our furnace and air conditioning systems many many times and we always feel confident when… More he comes to our home that he will do a thorough service job. We are always happy when we know that David is coming to our home to do the service.
Troy is very professional and honest - explains what he did and the way things are working. Have used this company for over 3 1/2 years. Also Shelley is always upbeat and helpful.
David helped me with my furnace problem and helped me understand how it works and how to keep it running good. Would highly recommend Bills heating and air.
David is very knowledgeable and very pleasant and friendly. He explains things he is doing and very happy to answer questions. David has serviced our furnace and air conditioning systems many many times and we always feel confident when… More he comes to our home that he will do a thorough service job. We are always happy when we know that David is coming to our home to do the service.
On a recent Saturday, our 13year old heat pump ran, but was not cold (no A/C). We had a house full of guests for our daughter's wedding that night. Spoke to the owner, Todd, and he sent a repair tech right away. The tech found a… More faulty capacitor and made the quick repair. Bill's Heating/AC has always been customer friendly, easy to work with and responsive. We really appreciated the quick response.
