Bill's Heating & Air Conditioning IconBill's Heating & Air Conditioning

526 Garfield Street, Lincoln

4.9 110 reviews

  • Avatar Kelley Eckery ★★★★ 3 months ago
    The tech was very prompt and very thorough and explained exactly what was needed to proceed and gave the recommendation of action. It was easy to decide what to do because of his professionalism and responsiveness. I will definitely consider … More using him again if it isEver necessary... sent to other property not owned by me but for my sister where she was renting.
  • Avatar Sheryl Hudgins ★★★★★ a week ago
    Have been using Bills for over 16 years. Always great service. Troy is always welcome.
  • Avatar Annie Hasselbalch ★★★★ 2 weeks ago
    The best service and prices. Been using them for years
  • Avatar Jan Freye ★★★★★ a month ago
    Friendly, professional service at a reasonable price.
  • Avatar Jane Hanson ★★★★★ 2 months ago
    I LOVE the fact these people use American-made American Standard products, plus they did an exceptional job. The atmosphere they generated was positive and can-do and they cranked through a brand new HVAC install in 4+ hours! Cleaned up … More well, carried away the debris and even took the time to explain the thermostat and coach me in using the app!
  • Avatar Megan ★★★★★ 6 months ago
    Bill’s is a great business! Everyone is very friendly and professional. We love Bill’s!
  • Avatar J.L. Schmidt ★★★★★ 7 months ago
    Today Troy came to see if he could solve the mysterious problem of the fan running overtime. Turns out the filters we have been using have too high a MERV rating, causing the system to overwork.
    Problem solved.
    He also found a gas regulator
    … More valve that needs to be replaced. Part ordered.
    Friendly, efficient, knowledgeable. You can't beat that.
    Thanks Troy and THANK YOU Bill's for being the best and bringing your "A Game" to everything you do.
  • Avatar Dane Paulsen ★★★★★ 8 months ago
    Rapid response, professional tech who explained what he was doing. Walked me through operation of the new unit. Would recommend them to family and friends.
  • Avatar Ellie Palmer ★★☆☆☆ 9 months ago
    I was glad to give this company a great review three weeks ago after a nice man came to my house and seemed to be programming my rather complex thermostat so we wouldn't be sweating at night and freezing during the day. However, now … More that the weather is not so comfortable, it seems that the job was not done correctly. My family is back to our original dilemma. When I called to ask them to come and really take care of the problem, they wanted to charge me another 90.00, saying that there must be something wrong with my thermostat. They should have been able to tell that the first time they provided "service."
  • Avatar danja siders ★★★★★ 10 months ago
    I have used bills heating and air for maybe the last 20 years personally gor my home and for my rental houses. The team at Bill’s‘s heating and air is nothing but amazing and they do operations old-school way of making sure everything … More is done in the right time and letting you know how your system is working giving you options for any repair that currently is needed and then also forecasting down the line you may need to replace this such as a dehumidifier and know that everyone is on a budget and you are always their First priority.
    I highly recommend you choosing bills heating and air for your next service needs.
  • Avatar Jake Kirkland Jr. ★★★★★ 10 months ago
    The technician provided a thorough maintenance inspection on our furnace. He also addressed my questions and concerns that I had concerning the efficiency of our unit. We found him courteous and knowledgeable of his craft.
  • Avatar Richard Bates ★★★★★ 10 months ago
    Service was excellent. The service technician was on time, very courteous and did an excellent job. I would have not reservations about using Bill's Heating and Air for repairs in the future.
  • Avatar Deb Eisloeffel ★★★★★ 10 months ago
    Good company. Service staff are friendly and professional and knowledgeable. Office staff are too. We have used them for years in several different houses and always happy with quality of service.
  • Avatar Lisa Soto ★★★★★ 10 months ago
    Woke up Friday morning with no heat. I emailed Bill’s with our issue before business hours. Beth called shortly after opening and Troy was at our house right after lunch. Troy was professional, knowledgeable and communicated the problem … More and possible solutions. We will work with this business again.
  • Avatar acacialove25 ★★★★★ 8 months ago
    We had a great experience with Bills Heating and Air! They installed a new furnace and AC for us and everything went great! The owner, Todd is very knowledgeable, friendly and easy to work with. I called multiple other companies in town … More for estimates, but choose to go with Bills because of their reasonable pricing and excellent customer service. Highly recommend!
  • Avatar Judy ★★★★★ a year ago
    Very hot weekend and my AC decided it was done. Called National Furnace and AC. I would not recommend them. Called Bills, they got someone
    Scheduled right away. Kept me in the loop about what he was doing. Very nice. Been 2 weeks, my
    … More AC is working amazing. Save money and time call Bills first.
  • Avatar Anna S ★★★★★ a year ago
    My husband made a last minute call to fix our air conditioning, and they came out right away, very nice and professional, fair price, and genuinely seemed concerned about doing an excellent job.
  • Avatar Jaren Rief ★★★★★ a year ago
    Very responsive, knowledgeable, professional, and friendly. Diagnosed the problem and had us back to normal quickly and affordably. Highly recommend.
  • Avatar Andy Woosley ★★★★★ a year ago
    Friendly and thorough. Called late afternoon during peak ac season and got appointment next morning. Great turn around and great service.
  • Avatar Timothy Spence ★★★★★ a year ago
    Great service they put the unit in 20 some years ago an very pleased with the service then an now
  • Avatar Daryl Mouw ★★★★★ a year ago
    Our air conditioner completely shut down in what so far has been the hottest June on record. We called 4 different a/c repair companies & after another 24 hours past not 1 got back to us. Called Bill's & they said they could … More put us into the schedule but it could be up to a week. At this point we had no choice & then a few hours later we got a call from Beth saying Troy was on the way. We're are now cool & comfortable now! Troy did a great job by explaining the problem & costs to repair. We are very impressed with Bill's service & professionalism.
  • Avatar Daryl Mouw ★★★★★ a year ago
    Our air conditioner completely shut down in what so far has been the hottest June on record. We called 4 different a/c repair companies & after another 24 hours past not 1 got back to us. Called Bill's & they said they could … More put us into the schedule but it could be up to a week. At this point we had no choice & then a few hours later we got a call from Beth saying Troy was on the way. We're are now cool & comfortable now! Troy did a great job by explaining the problem & costs to repair. We are very impressed with Bill's service & professionalism.
  • Avatar David Stone ★★★★★ a year ago
     Professionalism, Punctuality, Quality, Responsiveness
  • Avatar Erle Splain ★★★★★ a year ago
     Professionalism, Punctuality, Quality, Responsiveness, Value
  • Avatar Josh Severin ★★★★★ a year ago
     Professionalism, Punctuality, Quality, Responsiveness, Value
  • Avatar Sue Bowden ★★★★★ a year ago
    Troy was prompt, courteous and competent. He was one of the best in home service technicians that I have ever dealt with. Troy represents Bill's Heating & A/C well!
  • Avatar Jan Koontz ★★★★★ a year ago
     Punctuality, Quality
  • Avatar Todd H ★★★★★ a year ago
    Shelly was very friendly answering the telephone when I called in for ac service. Troy the service tech explained my a/c repair options, and after I approved the repairs, Troy fixed the system very quickly.
  • Avatar Jackie Lienemann ★★★★★ a year ago
    I have gotten nothing but GREAT service from Bill's Heating & Air! Everyone is extremely friendly and knowledgable. The cost of their maintenance program is of great value. I highly recommend!
  • Avatar Scott Ohler ★★★★★ a year ago
     Professionalism, Punctuality, Quality, Responsiveness, Value
  • Avatar Emily Rennerfeldt ★★★★★ a year ago
     Quality, Responsiveness
  • Avatar Sue Vajgrt ★★★★★ a year ago
     Professionalism, Punctuality, Quality, Responsiveness, Value
  • Avatar jerry gulizia ★★★★★ a year ago
  • Avatar Mike Myers ★★★★★ a year ago
     Punctuality, Quality, Responsiveness, Value
  • Avatar Jennifer Fleming ★★★★★ a year ago
     Punctuality, Quality, Responsiveness
  • Avatar bev higgins ★★★★★ a year ago
     Punctuality, Quality, Responsiveness, Value
  • Avatar Bill Bormann ★★★★★ a year ago
  • Avatar Cody Helzer ★★★★★ a year ago
    They showed up on time and cleaned up after themselves. We will always recommend them in the future.
  • Avatar Nate Newcomer ★★★★★ a year ago
     Punctuality, Quality, Responsiveness
  • Avatar Keith Dubas ★★★★★ a year ago
    The technician arrived by 8:30 a.m. on the morning that I discovered my furnace had quit on a night when it got down to below zero with wind gusts up to 40 mph. He was understanding, knowledgeable, and communicative with regards to the … More issues. He presented the options with support data which helped in making the decision to replace the furnace rather than just replacing a motor. The company delivered space heaters to carry me through the coming cold night without a furnace. All in all, it was as good an experience as it could have been.
  • Avatar Jae Hart ★★★★★ a year ago
    Very impressed with the fast, efficient, and friendly service from this company. Technician Brandon was wonderful and did a great job at narrowing down the issue. I thought something was wrong with my furnace but it was most likely my Nest … More thermostat. Even the cost of the visit was a great value for the service I received. Will definitely be using them again. Highly recommend!
  • Avatar Cody Martinez ★★★★★ a year ago
  • Avatar Nick Helzer ★★★★★ a year ago
  • Avatar Terry Schoonover ★★★★★ a year ago
  • Avatar Donna DiPaolo ★★★★★ a year ago
    We needed help after regular hours. Call back was quick, as well as response. Technician was friendly, professional and knowledgeable. We would highly recommend.
  • Avatar Paul Wisnieski ★★★★★ a year ago
    Called Bill's and was highly satisfied with their prompt and courteous service. Eric is very knowledgeable and was patient with me asking a lot of questions. I would recommend them to anyone.
  • Avatar Ryan Stastny ★★★★★ a year ago
    Very prompt and professional. Curtis visited my house within a couple days to look at and bid the job. I received the bids same day. Once I decided to go with Bill's, within a few days of selecting the unit they had it installed. The … More process was very fast and extremely easy. Pretty cost effective too. The unit has only been running for a day, but I am very pleased with the results. Very clean install, looks good and seems to be working as intended.
  • Avatar Michael Wylie ★★★★★ a year ago
    I have used Bill’s Heating and Air Conditioning for over thirty years. During those years, they have installed three heating and air conditioning systems in my properties and regularly maintained them for me. Their employees are polite, … More competent, and dependable. I used their scheduled protective maintenance program to get the most out of the equipment they install.
  • Avatar Chris Bornman ★★★★★ a year ago
  • Avatar Teresa Barney ★★★★★ a year ago
    Andrew and Brandon were professionals. They kept me informed of progress and left the place they weren't even there. This was my first experience with Bill's HVAC and I would highly recommend them. Curtis came … More out for the estimate and was an absolute pleasure to work with. He talked about options and asked questions, was more detailed in the estimate process than the other companies I tried.
  • Avatar Nancy Hansen ★★★★★ a year ago
    Service technician was on time, explaining all that was being done. Asked if we had any questions. He did such a great job that we didn't have questions.
  • Avatar Donald Fritz ★★★★★ a year ago
    Troy was very courteous and knowledgeable. He answered my questions and explained what he was doing as he went. Very happy with the service and will definitely call Bill's the next time I need HVAC service.
  • Avatar Blake Thuelin ★★★★★ a year ago
    Very friendly people to work with and great customer service. Thanks
  • Avatar James Long ★★★★★ a year ago
  • Avatar Donna Enriquez ★★★★★ a year ago
  • Avatar Brian Farber ★★★★★ a year ago
    Brandon came and serviced our furnace. Super friendly and professional. Walked me through everything he did on her furnace. Highly recommend Bills and Brandon.
  • Avatar William Hunter ★★★★★ a year ago
    Our Heat Pump had been cleared by the inspector when we moved recently, . Still, we decided it would be wise to have it checked for the winter season. We called Bill's Heating as we had used them before . Brandon was the tech who came. … More He was great. He did everything effectively, efficiently and as promised. He explained everything that would be done and, then, clearly explained what was happening with the system. The system is clearly working better than before his service.
  • Avatar Floyd Hines ☆☆☆☆ 3 years ago
    I will update this review with a better rating hopefully, assuming this gets fixed. This company showed up, sprayed some cleaner on the outside of our AC unit, then proceeded to charge us $250! Are you serious???? Not only did spraying … More the outside of our AC unit do ZERO to help make our air cold, I feel like we got scammed. As I mentioned, if they come do some actual work for the $250 dollars they charged us, I will update this with a better rating, but for now I don't recommend this company to anyone.**Edit 4 hours later***I spent 1 hour finding a 15 minute Youtube video on how to clean the condensing coils and fins inside my AC unit. After following EXTREMELY easy instructions in the video I pulled our unit apart and immediately noticed that it was disgusting. So now I'm curious, WHAT EXACTLY DID I PAY $250 for???? A service call??? If I could, this would be a ZERO star review. If I can get my money back, you can bet, I will NEVER call this company again for ANYTHING. Bunch of Scam Artists in the HVAC industry these days, your better off learning how to do it yourself. I am thoroughly unimpressed with the unprofessionalism here. Simply Outrageous....
  • Avatar Stephanie Bokelmann ★★★★★ 3 years ago
    I recently needed my entire furnace and AC unit replaced. From start to finish, the crew at Bill's was courteous, prompt, very professional, and very informative. From their techs (David, Alex, and Aaron) to Mike who handled the bid … More process, to Todd, the President, who even came out to build up the dirt so I could get my unit high enough, the entire crew was great to work with. I was very pleased at the respect they showed me, my home, and my pets. I am pleased with the quality of products they use. There were a couple of small, minor snags in the project but Mike came out and fixed them right away. I very much felt taken care of and respected as the customer and my questions and needs were promptly met and resolved. Very professional company and I will continue to give them my business as needed in the future!
  • Avatar Molly Klee ★★★★★ 3 years ago
    We had David do an evaluation of the HVAC system at a house we are looking to purchase. We could not have had a better, more polite, honest tech review the system. He was on time, had shoe covers on while working in the house, was extremely … More thorough, answered all questions in a manner that was not condescending whatsoever, no matter how elementary the question. He is extremely knowledgeable, and his attention to detail is second to none. We have extremely high standards and David exceeded our expectations, which is no simple feat. Will be a repeat customer of Bill's, so we can work with David again.
  • Avatar steven miles ★★★★★ 3 years ago
  • Avatar Dennis Gormley ★★★★★ 3 years ago
  • Avatar Dee Oltman ★★★★★ 3 years ago
  • Avatar Heath Kramer ★★★★★ 3 years ago
    The team from Bill's does excellent work. We've been contracting with Bill's for 18 years as they do our annual furnace and A/C maintenance check. They're always courteous and always on-time. They clean up after themselves … More and are always careful to not walk on your carpet with dirty shoes. David is the tech that comes for the maintenance checks and he always explains things thoroughly in ways that make sense. We recently had a new A/C & Furnace installed and the team did a wonderful. They even swept my garage and pulled some weeds around my outdoor unit.Alex was the lead guy on the project and his customer service is excellent! He explains everything well and always makes sure your questions are answered.
  • Avatar Joseph Hopwpod ★★★★★ 3 years ago
    David helped me with my furnace problem and helped me understand how it works and how to keep it running good. Would highly recommend Bills heating and air.
  • Avatar Liana Sandin ★★★★★ 3 years ago
    We;ve been using them and their predecessor company for over 35 years, and have been happy through many years. Always good, prompt service. Very knowledgeable techs who will take the time to explain what they are doing, and what we could … More be doing to improve our outcome. I recommend them without hesitation.
  • Avatar Margaret Alles ★★★★★ 3 years ago
    David is very knowledgeable and very pleasant and friendly. He explains things he is doing and very happy to answer questions. David has serviced our furnace and air conditioning systems many many times and we always feel confident when … More he comes to our home that he will do a thorough service job. We are always happy when we know that David is coming to our home to do the service.
  • Avatar Ty Vo ★★★★★ 3 years ago
    They came out fast and did a great job. Thanks Dave for fixing my furnace.
  • Avatar Tim Vierregger ★★★★★ 3 years ago
    Fast, friendly service, highly recommended!
  • Avatar Garry Ruliffson ★★★★★ 3 years ago
    David is the best! My system is up and running great!
  • Avatar Sjohn Watson ★★★★★ 3 years ago
    Shelly was friendly over the phone and super quick to get a service tech out to our office. Troy came out to our office that same day. He was knowledgeable and quickly identified a difficult problem in our A/C unit. He fixed the problem … More in no time! We and our patients thank you! Would highly recommend.
  • Avatar Doyle Haney ★★★★★ 3 years ago
    Troy was here on time, completed the work, explained what he had done and answered our question. I highly recommend this company.
  • Avatar Troy Wiederstein ★★★★★ 3 years ago
  • Avatar Cindy Knight ★★★★★ 3 years ago
    Troy is very professional and honest - explains what he did and the way things are working. Have used this company for over 3 1/2 years. Also Shelley is always upbeat and helpful.
  • Avatar Randy Rnkin ★★★★★ 3 years ago
  • Avatar Ray Kansier ★★★★★ 4 years ago
    On a recent Saturday, our 13year old heat pump ran, but was not cold (no A/C). We had a house full of guests for our daughter's wedding that night. Spoke to the owner, Todd, and he sent a repair tech right away. The tech found a … More faulty capacitor and made the quick repair. Bill's Heating/AC has always been customer friendly, easy to work with and responsive. We really appreciated the quick response.